Returns & Refunds
Easy returns within 14 days
Eligible for Return
- Defective or damaged product
- Product differs from description
- Wrong item received
- Unopened product in original condition
Not Eligible
- Used or opened products
- Perishable items (flowers, cakes)
- Custom or personalized products
- Digital downloads
Return Process
1
Contact support within 14 days of receiving the item.
2
Send product photos and state the reason.
3
Our team approves within 24-48 hours.
4
Repack and hand to our courier.
5
Refund processed within 5-10 business days.
Refund Timeline
Request Approved
24โ48h
Item Received
1โ3 days
Refund Processed
5โ10 days
Need help initiating a return?
Contact Support